Terms & Conditions
If any of these Terms are unclear, please email us at email@example.com
Welcome to Remedy Cosmetic. Please take some time to read the following conditions applicable to the use and enjoyment of products and services provided on the site.
This website is operated by Remedy Cosmetic Beauty Pty Ltd and ABN 22 648 429 645
Throughout this entire website, the use of terms such as "we", "us" and "our" refer directly to Remedy Cosmetic.
By visiting, browsing and/or purchasing from this website, you're engaging in our "Service". This means that you agree to be bound by these terms and conditions ("Terms") as amended by us from time to time in our absolute discretion without notice. These Terms apply to all visitors, users and others who access or use the Service. You warrant that you are at least 18-years-old and you are legally capable of entering into binding contracts. If you are under 18-years-old, you warrant that you have obtained consent from your parent or guardian and they agree to be bound by these Terms on your behalf.
If you disagree with any part of the terms then you may not access the Service.
This website is owned and managed by Remedy Cosmetic . Unless otherwise stated, the website and its contents are the express property of Remedy Cosmetic and Remedy Cosmetic reserves all its rights in relation to this property.
You agree to indemnify and hold harmless Remedy Cosmetic, its officers, directors, employees, agents, licensors and suppliers from and against all losses, expenses, damages, legal fees and costs, resulting from any violation of these Terms or any activity related to your use of the website or the Service or your account (including any negligence or misconduct) by you or any other person accessing this website through your account.
Terms of Product Use
The advice on our website is not to be substituted for professional medical advice. This website is solely an online store for the distribution and sale of beauty and cosmetic products. We recommend that you consult your medical practitioner prior to using any of the products sold on our website to determine if they are suitable for you. If you are in need of medical attention call 000 immediately or your physician.
Please follow the guidelines of use for each product. These guidelines can be found on both the product page on our website, and on the packaging of each product.
Your GP or healthcare practitioner should be consulted if you have any medical questions that need to be addressed. We make no guarantees about the results of your use of the product as results will vary for each individual user.
The testimonials and reviews published on this website or about our products or Service on any other platform are the opinions of the authors only and are not medical or scientific opinions.
Your use of the Service is at your sole risk. The Service is provided on an “AS IS” and “AS AVAILABLE” basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.
Remedy Cosmetic its subsidiaries, affiliates, and its licensors do not warrant that a) the Service will function uninterrupted, secure or available at any particular time or location; b) any errors or defects will be corrected; c) the Service is free of viruses or other harmful components; or d) the results of using the Service will meet your requirements.
This disclaimer of liability applies to any damages or injury caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft, or destruction or unauthorized access or, alteration of or use of record in connection with the use or operation of the Service, whether for breach of contract, tortious behaviour, negligence or any other cause of action.
We make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the content contained on the Service for any purpose. Any reliance you place on such information is therefore strictly at your own risk. We disclaim any express or implied warranty representation or guarantee as to the effectiveness or profitability of the Service or that the operation of our Service will be uninterrupted or error-free. We are not liable for the consequences of any interruptions or error in the Service.
We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.
Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service.
All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.
We shall not be liable to you or any third party for any claims or damages arising out of any termination or suspension or any other actions taken by us in connection therewith.
If applicable law requires us to provide notice of termination or cancellation, we may give prior or subsequent notice by posting it on the Service or by sending a communication to any address (email or otherwise) that we have for you in our records.
Limitation Of Liability
Remedy Cosmetic disclaims all liability to the fullest extent permitted by law for any injury, allergic reaction, adverse side effects, loss, or damage suffered in relation to or arising from use or misuse of a product, our website or our Service. In the event of such injury, allergic reaction, adverse side effects, loss or damage, the maximum aggregate liability of Remedy Cosmetic will be the value of the product purchased. You acknowledge that we do not manufacture the products on our website, we simply distribute the products.
Remedy Cosmetic reserves the right to amend errors or to update product information at any time without notice. In the event any information about a product is incorrect (e.g. size, price etc), Remedy Cosmetic reserves the right to refuse or cancel any order placed for that incorrectly described item. In the event of such a refusal or cancellation of an order and your chosen payment method has been charged, Remedy Cosmetic shall issue a credit to that chosen payment method in the amount of the cancelled order.
Remedy Cosmetic is not responsible for any failure to deliver products on time or at all to the fullest extent permitted by law if such failure results from an event beyond its reasonable control. An event beyond its reasonable control would include but is not limited to war, rebellion, labour strike, natural disaster such as an earthquake or an endemic or pandemic such as COVID-19. In such circumstances we shall use reasonable endeavours to deliver the product to you once the event no longer prevents us from doing so.
Remedy Cosmetic accepts no responsibility for lost or unclaimed packages. Online tracking is available to you and is sent to you via email once you place an order. It is your responsibility to track the item. We urge customers to access their tracking code if there is a delay in tracking and/or receiving your order. If the wrong address information is inputted into the checkout page when an order is placed on the website, and as a result, a parcel is sent out then returned back to us, it is the customer’s responsibility to pay for the product to be re-sent to the correct address.
You must not misuse this Website. You will not: commit or encourage a criminal offense; transmit or distribute a virus, trojan, worm, logic bomb or any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene; hack into any aspect of the Service; corrupt data; cause annoyance to other users; infringe upon the rights of any other person’s proprietary rights; send any unsolicited advertising or promotional material, commonly referred to as “spam”; or attempt to affect the performance or functionality of any computer facilities of or accessed through this Website. Breaching this provision would constitute a criminal offense and Remedy Cosmetic will report any such breach to the relevant law enforcement authorities and disclose your identity to them. We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of this Website or to your downloading of any material posted on it, or on any website linked to it.
Refunds / Returns Policy
Our products come with guarantees that cannot be excluded under the Australian Consumer Law. Remedy Cosmetic will accept all refunds or replacement requests if the products are returned to our warehouse within 14 days of delivery. The product must not have been used, show any signs of wear and tear, and the packaging must not have been damaged. If the packaging is damaged in any way or if the product has been opened / used, you will not be entitled to a refund or replacement.
Remedy Cosmetic is fully committed to providing a secure website and shopping environment by protecting your privacy. Any personal information collected through Remedy Cosmetic will be handled with the strictest confidence, stored securely and never on-sold or shared with any third party (except as required or authorised by law.)
The information collected through this website remains the sole property of Remedy Cosmetic and will not be sold to or shared with any other organisation or third party. Information such as your name, email and shipping addresses, will be gathered when you place an order and/or create an account. This information will be stored securely.
Remedy Cosmetic stores no credit card information. Our payment system uses industry-standard Secure Sockets Layer (SSL) encryption systems to protect and encrypt your payment card data before it is transmitted through the Internet. Remedy Cosmetic uses a secure external payment gateway to process your payments. Remedy Cosmetic cannot view, access or store your credit card details however cannot guarantee the strength or effectiveness of these third-party providers.
Links To Other Web Sites
Our Service may contain links to third-party web sites or services that are not owned or controlled by us.
Remedy cosmetic have no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party web sites or services. You further acknowledge and agree that Remedy Cosmetic shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.
We only provide links to external websites as a convenience, and the inclusion of such a link to external websites do not imply our endorsement of those websites. You acknowledge and agree that when you access other websites on the Internet, you do so at your own risk.
We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.
As a member of Remedy Cosmetic you may receive regular email updates. The contents may relate to Remedy Cosmetic promotions, cosmetic, beauty and industry news. You will have the ability to ‘opt out’ from receiving this material at any time.