The Gua Sha tool works great as a firm "massaging tool" to reduce puffiness & help with facial lymphatic drainage. You will see a natural flush to your cheeks while using the tool - it is a sign of healthy blood flow to the skin! It also assists greatly with releasing headaches resulting from facial / jaw tension

The Facial Roller is a gorgeous "relaxing tool" that can cool, calm & depuff the skin. It also works nicely as a follow up after massaging with the Gua Sha. Use this with your skincare products and you will find that your creams / oils will absorb into the skin much quicker. You can start your routine with the Gua Sha tool to relax the facial muscles with a beautiful
massage, then follow up with the Facial Roller as it works to cool the skin down after.

This is entirely up to you! You can use them both as much as you like, day and/or night.

After each use, wipe the surface of the tools with warm, soapy water and a soft cloth. We do not recommend rinsing the Facial Roller under water as the metal handles should not come in contact with water - this is to ensure longevity of the tools.

You don't need to as they work perfectly in room temperature - but it is highly recommended for that extra cooling effect to help with depuffing! We recommend leaving the tools in the fridge for 3 minutes or more.

We are based in Melbourne, Australia. We ship from two locations, Australia and France. Depending on stock levels, your order will be shipped from either of our two warehouses.

How exciting! We wish you all the best with your pregnancy. Yes, our products are safe during pregnancy. If you have serious concerns, we recommend talking to your GP. However, our products do not contain any chemicals that will harm you or the baby.

All parcels are dispatched from Melbourne (AU) within 24-48 hours of receiving the order (excluding weekends & public holidays)

• We use Australia Post to deliver our parcels to AUS and NZ.
• Shipping within AUS takes between 1-5 business days, while 5-10 business days in NZ.
• Shipping within France takes between 1-4 business days.We have a warehouse in France so that we can ship domestically to all our customers.
• Other countries take between 15-25 business days (depending on your local post services).

Unfortunately we cannot cancel your order or change your address once your parcel has been dispatched. We encourage you to always double-check your address before placing your order. If you wish to cancel your order after it has been dispatched you will need to wait for it to reach you and either reject delivery or return your order back to us for a refund. $2 for shipping cost will be deducted from all refunds.

Some countries (such as those located in the United Kingdom or the European Union) charge duties or Value Added Tax when goods are imported. Remedy Cosmetic has no control over and is not responsible for any of these charges. These charges are imposed by and controlled by local governments, border security and/or customs authorities and can be
added randomly.

It is your responsibility to pay any duties, Value Added Tax or other similar charges. If you refuse to pay these additional amounts then your delivery will be returned to us. Provided that the product is still in its original condition, Remedy Cosmetic will refund you the cost of your purchase (minus the costs of shipping to and from your country).

Yes! Our skincare products are designed to be suitable for all skin types.

Our products are formulated with natural ingredients that are gentle on the skin, so they can be used by people with dry, oily, sensitive, or combination skin.

The best way to maintain healthy skin is through a daily skincare routine that includes cleansing, exfoliating, moisturizing, massaging, and protecting. It is also important to use products that are suited to your skin type and to avoid harsh chemicals and products that could irritate the skin. Additionally, eating a balanced diet, getting plenty of exercise, and avoiding too much sun exposure can help keep
skin healthy.

Yes! Our products are formulated with natural ingredients and are free from harsh chemicals, so they are safe for all skin types. We also test all of our products for safety and effectiveness before they are released for sale.

Our Orange Ice Globe Set is a great choice for facial treatments. The globes are made of borosilicate glass and filled with distilled water and are designed to help reduce puffiness, redness, and inflammation. They are also easy to use and provide a soothing cooling sensation.

Generally, facial ice globes are safe to use and have a few downsides. However, it is important to follow the instructions for use carefully, as improper use can lead to skin irritation or damage. Additionally, ice globes should not be used on broken or damaged skin.

Yes! Ice globes can be used to provide a soothing and cooling massage experience. The cooling sensation of the globes can help reduce inflammation and puffiness, while the gentle massage motion helps to relax the muscles and provide relief from stress and tension.

Yes, we recommend the Ice Globes! Our Ice Globes are designed to provide a soothing and cooling massage experience that can help reduce inflammation and puffiness, while also providing relaxation and relief from stress and tension.

It depends on your specific needs. Our products are designed to be suitable for all skin types and we offer a wide range of products that can help address different skincare concerns, such as dryness, acne, wrinkles, and more. If you have specific needs that are not being met by your current skincare brand, then you may want to consider trying our products.

Results can vary depending on the individual, but it typically takes 2-4 weeks of regular use to start seeing results. Gua Sha is a gentle but effective technique that helps to improve circulation, reduce inflammation, and promote lymphatic drainage, resulting in improved skin tone, texture, and overall health.

Yes! Gua Sha is a gentle technique that can be used any time of day, including before bed. It is important to use the Rose Quartz Gua Sha with light pressure and to be mindful of your skin’s sensitivity. If you experience any discomfort, stop the treatment and consult a dermatologist.

We recommend using the Rose Quartz Gua Sha for 5-10 minutes on each area of the face. Make sure to use gentle pressure and be mindful of any discomfort or sensitivity. If you experience any discomfort, stop the treatment and consult a dermatologist.

We recommend using the Rose Quartz Gua Sha no more than once a day. Overusing the Gua Sha can lead to skin irritation or damage, so it is important to use it with caution and to follow the instructions for use carefully.

We recommend using the Rose Quartz Gua Sha no more than once a day. Overusing the Gua Sha can lead to skin irritation or damage, so it is important to use it with caution and to follow the instructions for use carefully.

The Rose Quartz Gua Sha can be used at any time of day. However, some people find that using it in the morning helps to reduce puffy eyes and energize the skin while using it at night can help to relax the skin and promote more restful sleep.

We recommend showering before using the Rose Quartz Gua Sha, as this will help to cleanse and remove impurities from the skin before treatment. However, it is important to make sure the skin is completely dry before using the Gua Sha.

We recommend showering before using the Rose Quartz Gua Sha, as this will help to cleanse and remove impurities from the skin before treatment. However, it is important to make sure the skin is completely dry before using the Gua Sha.

We recommend moisturizer the skin before using the Rose Quartz Gua Sha. This will help to keep the skin hydrated and reduce the risk of irritation. Make sure to use a gentle, non-comedogenic moisturiser that is suitable for your skin type.

No, Rose Quartz is a non-porous material and does not hold bacteria. However, it is important to clean the Rose Quartz Gua Sha or Roller regularly with a mild soap and water solution to keep it free from dirt and debris

We recommend using light pressure when using the Rose Quartz Gua Sha. Too much pressure can cause skin irritation or damage, so it is important to be gentle and mindful of any sensitivity or discomfort.

The Rose Quartz Gua Sha can be used by people of any age. However, if you are under 18 years old, we recommend consulting a doctor before use. Additionally, it is
important to use the Gua Sha with caution and to follow the instructions for the use carefully.

No, the results of using the Rose Quartz Gua Sha are not permanent. However, regular use can help to improve the skin’s tone and texture, reduce inflammation and puffiness, and promote a more youthful appearance.

No, the Rose Quartz Gua Sha does not break collagen. The Gua Sha is designed to be a gentle massage technique and can help to improve circulation and relieve tension, without damaging the collagen in the skin.

While the Rose Quartz Gua Sha cannot directly increase collagen, it can help to improve blood circulation and reduce inflammation, which can in turn help to improve the skin's tone and texture and promote a more youthful appearance. Additionally, using a collagen-boosting skincare product in conjunction with the Gua Sha can help to further increase collagen in the skin.

We recommend using the Rose Quartz Gua Sha and Facial Roller no more than once a day. Overusing these tools can lead to skin irritation or damage, so it is important to use them with caution and to follow the instructions for use carefully

We recommend using the Rose Quartz Gua Sha no more than once a day. Overusing the Gua Sha can lead to skin irritation or damage, so it is important to use it with caution and to follow the instructions for use carefully.

Ice globes are typically filled with distilled water and sometimes a few drops of essential oils. This combination of natural ingredients helps to provide a soothing and cooling sensation on the skin.

Yes, ice globes can help reduce dark circles and puffiness around the eyes. The cooling sensation of the globes can help to reduce inflammation and improve circulation, resulting in brighter and more hydrated skin.

We recommend using a gentle, non-comedogenic moisturizer and eye cream with ice globes to help keep the skin hydrated and reduce the risk of irritation. Additionally, using products with natural ingredients can help to further soothe and nourish the skin.

Yes, facial massage can help to improve skin tone and texture and reduce the appearance of sagging skin. Massaging the face helps to increase circulation, promote lymphatic drainage, and stimulate collagen production, which can all
contribute to a firmer, more youthful complexion.